One Partner. Complete Business Solutions.
Helping organisations reduce costs, improve productivity and embrace digital transformation through fully integrated Turnkey Business Solutions across South Africa.
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Industries We Serve
Tailored Technology Solutions For Every Industry
Every industry faces unique challenges. Our Complete Business Solutions are tailored to meet the specific operational, compliance and technology requirements of each sector — all delivered through a single, managed partnership.
Industries We Support
Technology Solutions Built For Your Industry
Complete technology solutions for schools: connectivity, smart classrooms, STEM labs, security, printing, teacher/learner devices and managed IT support — delivered as one integrated solution.
Legal cost recovery, document management with Laserfiche, secure printing, practice management integration, telecommunications and cyber security for law firms.
CCTV with AI video analytics, digital signage, multi-store connectivity, inventory systems, energy management and managed network services for retailers.
Production workflow automation, barcode inventory systems, Laserfiche document control, factory networking, industrial WiFi and cyber security for OT environments.
Cloud PBX for guest communication, property management system integration, CCTV and access control, digital signage and backup power solutions.
Fleet telematics for farm vehicles, solar and backup power, IoT monitoring, CCTV for security, connectivity for remote locations and managed IT support.
Affordable managed IT, cloud telephony, business-grade connectivity, print management, cyber security, hardware procurement and energy backup for growing businesses.
Corporate
Enterprise managed print, multi-site connectivity solutions, unified communications, cyber security frameworks, backup power and managed IT services for corporate environments.
Explore each industry page above for detailed solutions, case studies and technology recommendations tailored to your sector. Not sure which industry category fits? Visit our SME page or contact us directly.
Did You Know?
Many organisations spend more time managing different technology suppliers than improving their business. Discover how Altech's Turnkey Business Solutions approach simplifies technology management while improving productivity, reducing costs and supporting long-term business growth.
Frequently Asked Questions
Common Questions About Industry Solutions
Q: Which industries does Altech Solutions serve?
We serve a broad range of industries including education (schools and universities), legal practices, retail (single and multi-store), manufacturing and production facilities, hospitality (hotels, lodges, restaurants), agriculture and agri-processing, small to medium enterprises (SMEs), corporate offices, healthcare facilities, financial services, and government institutions. Each industry page on this site provides specific detail on the solutions relevant to that sector.
Q: Are the solutions on each industry page standardised or customised?
Each industry page outlines the typical solutions and common challenges for that sector, but every engagement is customised to the specific client. Two schools, two law firms or two manufacturers may have very different technology needs depending on their size, location, budget, growth plans and existing infrastructure. Our assessment process ensures the solution we recommend is tailored to your unique situation — not a generic package.
Q: Can Altech help if my industry is not listed on this page?
Yes. While we have deep experience in the industries listed, our solutions are technology-based and many are applicable across sectors. If your industry is not listed, contact us directly. We will discuss your requirements and determine whether we can help. Many of our engagements fall outside predefined categories — we are transparent about our experience and will let you know if we are not the right fit.
Q: How does Altech approach a new industry engagement?
Every engagement begins with a discovery phase where we learn about your business, industry, challenges and objectives. We then map the technology solutions that address your specific needs, present a proposal with clear costs and expected outcomes, implement the solution with minimal disruption, and provide ongoing support. Our approach is the same regardless of industry — the difference is in how we tailor the technology to your sector's unique requirements.
Q: Can Altech serve multi-site businesses across different industries?
Yes. Many of our clients operate across multiple sectors or have diverse business units. We design technology solutions that work across different operational environments — for example, a group that runs both schools and hospitality properties, or a manufacturing company with corporate offices and retail outlets. Our turnkey approach is particularly valuable for these clients because one technology partner can manage all their diverse requirements.
Q: How do I get started with a solution for my industry?
Start by exploring the industry page that best matches your business. Each page provides detailed information on the specific solutions, challenges and outcomes relevant to that sector. If you are ready to take the next step, contact us to schedule a complimentary consultation or site visit. We will discuss your specific requirements and outline how we can help your business achieve better outcomes through technology.
Complete Integration
Looking for a Complete Business Solution?
Many organisations struggle with managing multiple suppliers, disconnected technologies and inconsistent support. The Turnkey Business Solutions approach from Altech brings technology, consulting and support together under one trusted partner — so you can focus on running your business, not managing suppliers.
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Recover Every Billable Rand — Delivered As One Turnkey Solution
Altech Solutions manages your complete legal cost recovery, document management and communications environment — one South African partner, one contract, one point of accountability — delivered as a Turnkey Business Solution.
Every day legal firms lose recoverable income because billable activities are not captured, allocated correctly or recovered from clients.
Printing. Copying. Scanning. Telephone calls. Mobile communications. Emails. Microsoft Teams collaboration.
These everyday business activities often represent legitimate client-related costs, yet many firms fail to recover them consistently.
At Altech Solutions, our Legal Cost Recovery solutions help identify revenue leakage, improve billing accuracy and maximise recoverable disbursements while integrating seamlessly with your existing legal technology environment.
Our Primary Focus – Legal Cost Recovery & Practice Optimisation
Recover More Revenue Without Working More Hours
The profitability of every legal practice depends on accurately capturing recoverable client costs. Many firms unknowingly lose thousands of Rand every month because billable activities are never allocated to the correct client matter or are simply overlooked. Our Legal Cost Recovery assessment identifies these hidden revenue opportunities and implements technology that improves accountability, increases billing accuracy and strengthens profitability.
Printing Cost Recovery
Track every printed document. Allocate every print job to the correct client matter. Recover legitimate printing costs. Reduce unnecessary printing.
Copying Cost Recovery
Capture every copy transaction. Assign costs automatically. Improve client billing accuracy. Reduce administrative work.
Scanning Cost Recovery
Capture scanning activity. Integrate scanned documents into legal workflows. Improve document management. Maintain compliance.
Landline Call Reporting
Analyse business calls. Improve communication reporting. Support client billing processes. Improve operational visibility.
Mobile Phone Activity
Monitor business communication. Improve accountability. Support cost recovery processes where applicable.
Email Activity
Improve governance around client communication. Support document workflows. Strengthen productivity. Reduce manual administration.
Microsoft Teams Collaboration
Support hybrid legal teams. Improve communication. Manage collaboration more effectively. Enhance client responsiveness.
Revenue Leakage Assessment
Is Your Practice Recovering Every Legitimate Client Cost?
Many firms assume they recover every legitimate disbursement. The reality is often very different.
Hidden revenue leakage frequently occurs through:
• Printing
• Copying
• Scanning
• Telephone Calls
• Mobile Calls
• Emails
• Microsoft Teams Collaboration
• Administrative Disbursements
• Document Production
• Colour Printing
• Large Format Printing
• Courier Costs
• Research Documentation
Even small unrecovered costs accumulate into significant lost revenue over time.
Altech Solutions helps legal practices identify these opportunities and implement technology that supports improved billing accuracy, operational efficiency and profitability.
Our Process
Our Legal Technology Assessment
01
Understand your existing practice management environment.
02
Review current billing and disbursement processes.
03
Identify revenue leakage.
04
Assess document workflows.
05
Review communication systems.
06
Recommend improvements.
07
Implement technology.
08
Provide ongoing support and optimisation.
Business Outcomes
Business Outcomes We Deliver
Recover More Revenue
Capture more legitimate billable costs.
Improve Productivity
Reduce manual administration. Increase efficiency.
Strengthen Compliance
Improve governance. Maintain audit trails. Protect confidential information.
Increase Profitability
Reduce revenue leakage. Improve operational visibility. Support sustainable growth.
Why Altech Solutions
Why Legal Practices Choose Altech Solutions
We are more than a technology supplier. We are a Business Solutions Partner focused on improving profitability, productivity and operational efficiency within legal practices.
Our consultative approach combines Legal Cost Recovery, Office Automation, Managed IT Services, Document Management, Cybersecurity, Telecommunications and Digital Transformation into one integrated Technology Strategy designed specifically for the legal profession.
Legal Cost Recovery
Office Automation
Managed IT Support
Document Management
Cybersecurity
Telecommunications
Digital Transformation
Recover More. Bill More. Grow More.
If your legal practice is not actively measuring and recovering every legitimate client-related cost, there is a strong possibility that revenue is being lost.
Book a complimentary Legal Technology & Cost Recovery Assessment with Altech Solutions. We will review your current environment, identify opportunities to improve profitability and recommend practical technology solutions that support long-term growth.
Challenges We Solve
Challenges Facing Modern Law Firms
Unrecoverable Printing Costs
Lost revenue from untracked printing and copying.
Document Management Complexity
Large volumes of legal documents requiring control.
Compliance Requirements
Need for secure document handling and retention.
Administrative Inefficiencies
Manual processes consuming billable time.
Client Confidentiality Risks
Need for secure information management.
Increasing Operational Costs
Pressure to improve profitability.
Legal Cost Recovery & Bill-Back Solutions
Recover Every Recoverable Cost
Altech Solutions implements legal cost recovery solutions using technologies such as MyQ and PaperCut to accurately track, allocate and recover printing, copying, scanning and communication expenses. These systems ensure legal firms recover disbursement costs that are often lost through manual processes.
Matter-Based Cost Allocation
Client Billing Integration
Print & Copy Cost Recovery
User Cost Allocation
Usage Reporting & Analysis
Recoverable Disbursement Management
Did You Know?
Many organisations spend more time managing different technology suppliers than improving their business. Discover how Altech's Turnkey Business Solutions approach simplifies technology management while improving productivity, reducing costs and supporting long-term business growth.
Document Management & Laserfiche
Control Every Legal Document
Laserfiche Document Management
Digital Matter Files
Secure Document Storage
Version Control
Records Management
Search & Retrieval
Frequently Asked Questions
Common Questions About Legal Cost Recovery & Technology
Q: How much revenue do law firms typically lose from unrecovered disbursements?
Our assessments consistently show that law firms lose between 5% and 15% of potential disbursement revenue through untracked or incorrectly allocated costs. For a firm billing R5 million annually in professional fees, this could represent R50,000 to R150,000 or more in lost recoverable income each year. The most common sources of leakage are printing and copying costs that are never allocated to client matters, telephone calls that are not logged against specific files, and administrative disbursements that are absorbed rather than recovered. Identifying and addressing these gaps typically delivers a rapid return on investment.
Q: How does cost recovery software integrate with our existing practice management system?
Cost recovery solutions like MyQ and PaperCut integrate with most leading practice management and accounting systems used by South African law firms. Data on printing, copying, scanning and telecommunications activity can be automatically exported and imported into your billing system, with costs allocated to the correct client matter. During our assessment, we map your existing technology stack and design integrations that work with your current setup. The goal is to automate cost capture so it happens without any additional effort from fee earners or administrative staff.
Q: Is it difficult to implement cost recovery systems in an existing legal practice?
Implementation is straightforward and typically non-disruptive. Print management and cost recovery software is installed on your existing network, and users authenticate at printers using their existing credentials or cards. The transition is usually invisible to fee earners — they simply print and copy as normal, and the system automatically captures the data. We manage the entire implementation including installation, configuration, user training and integration with your practice management system. Most deployments are completed within 2 to 4 weeks with minimal impact on daily operations.
Q: How do you ensure client confidentiality and compliance with legal regulations?
Client confidentiality is paramount in any legal technology solution. Our document management systems provide secure storage with role-based access controls, ensuring only authorised personnel can view sensitive client files. Print management solutions offer secure release printing — documents are only printed when the user authenticates at the device, preventing confidential material from sitting unattended on output trays. All systems are configured to comply with POPIA requirements, and we maintain comprehensive audit trails for compliance purposes. Our security solutions include encryption, access controls and monitoring to protect client information at every level.
Q: Can document management and workflow automation work alongside our current case management software?
Yes. Laserfiche and other document management platforms are designed to complement — not replace — existing case management and practice management systems. Documents can be stored in Laserfiche while the file reference and metadata are linked to your case management system. This means fee earners can continue working in their familiar case management interface while benefiting from the advanced document control, version management and workflow automation that a dedicated document management system provides. We design the integration to enhance your existing workflows rather than disrupt them.
Q: Do you offer ongoing support after the cost recovery system is implemented?
Absolutely. We provide ongoing managed support for all technology deployed in your practice. This includes helpdesk support, remote monitoring, regular reporting, system updates and continuous optimisation. We also conduct periodic reviews to ensure your cost recovery rates are maximised and identify any new opportunities for improvement. As part of our managed IT support services, we can also manage your broader technology environment, ensuring your cost recovery systems, document management, telecommunications and security platforms all work together seamlessly.
Why Altech Solutions
A Specialist Partner For Legal Practices
Legal firms require technology that supports profitability, compliance and exceptional client service. At Altech Solutions, we understand how information moves through legal practices and how technology can improve efficiency, recover lost revenue and strengthen governance.
Our solutions help firms reduce administrative burden, improve operational control and maximise billable productivity — all within our complete business solutions framework.
Free Legal Technology Assessment
Legal Technology Assessment
Our specialists will assess your firm's technology environment and identify opportunities to improve profitability, security and operational efficiency.
Print Cost Recovery Review
Document Management Assessment
Telecommunications Review
Security Assessment
Workflow Analysis
Technology Roadmap
Ready To Improve The Profitability Of Your Practice?
Book a consultation with one of our Business Solutions Specialists and discover how technology can improve efficiency, compliance and client service while helping your firm recover more revenue — delivered through our End-to-End Business Solutions approach.
Complete Integration
Looking for a Complete Business Solution?
Many organisations struggle with managing multiple suppliers, disconnected technologies and inconsistent support. The Turnkey Business Solutions approach from Altech brings technology, consulting and support together under one trusted partner — so you can focus on running your business, not managing suppliers.
Continue Exploring
Related Business Solutions
Discover how legal technology integrates with all your business solutions under one complete, managed approach.
Explore printing, document management and workflow automation for legal firms.
Protect confidential client information with integrated security solutions.